Update from Our GM, Rachael Robinson: Ranch Updates + Our Field Operations Team: The Front Line of Community Care

What’s Happening Around the Ranch

• Virginia Parkway & Stonebridge Drive Repairs: Following the vehicle accident earlier this year, restoration work continues at the Virginia Parkway and Stonebridge Drive intersection. Childress Engineering Services has been engaged to complete the structural evaluation and develop repair specifications for the damaged wall and surrounding area. Once finalized, these plans will guide construction, permitting, and insurance reimbursement. We appreciate everyone’s continued patience as this important project moves forward in coordination with the City of McKinney.

• Wellington Pond 7 Update: Work remains in progress at Wellington Pond 7. After draining the pond to repair a leak, the project has now entered Phase 3 of the restoration plan, including continued bank stabilization and preparation for refilling. When complete, the area will look refreshed and function more efficiently for years to come.

Shout Out to Our Field Operations Team: The Front Line of Community Care

Every day, our Field Operations team is out in the community working across miles of landscape, parks, and streets to keep Stonebridge Ranch clean, orderly, and beautiful. Their work represents the first impression of our community and plays a major role in maintaining the standard of excellence that Stonebridge Ranch is known for.

• Porters: You’ll often see our porters throughout the day, collecting trash and servicing more than 200 receptacles located across the property. They keep our common areas clean and inviting, ensuring that Stonebridge Ranch remains beautiful and clean.
• Compliance Inspectors: Our Community Standards Department includes four inspectors who conduct scheduled reviews of every village to ensure homes remain in compliance with the CC&Rs and Design Guidelines. They drive their assigned areas daily, following structured inspection routes and tight schedules. We kindly ask that residents allow them to perform their duties without interruption so they can stay focused and efficient.

These teams are the eyes and hands of daily community care protecting property values, supporting neighborhood pride, and helping to preserve the beauty that defines Stonebridge Ranch.

Governance in Practice: Lifecycle of a Community

Communities like the homes within them move through natural stages of growth, maturity, and renewal. After more than three decades, Stonebridge Ranch has entered the phase where long-term care and reinvestment take center stage. That’s the natural progression of a large, established master-planned community.  With over 9,000 homes, miles of landscape, lakes, ponds, and extensive infrastructure, Stonebridge Ranch functions much like a small city. The amenities that were once brand new now need the same thoughtful attention that any thriving community requires as it ages. The Board and management continue to strengthen operations by aligning projects, budgets, and records with today’s standards and updated reserve data. These efforts ensure decisions are based on current information and that Stonebridge Ranch remains well-positioned for the next generation of residents.  Stewardship at this scale isn’t about looking backward it’s about preparing forward. Through consistent oversight, professional management, and transparent communication, the Association maintains the legacy of excellence that has always defined Stonebridge Ranch.

The Realities of a Large, Mature HOA

• Scale = Complexity: A community this size functions almost like a small municipality thousands of homes, miles of landscape, lakes, ponds, irrigation systems, amenities, and dozens of vendor contracts. Each part has legal, financial, and operational layers that must align.
• Aging Assets Require Reinvestment: After 30 years, even well-maintained assets reach the point where renewal is necessary. Materials, technology, and building codes evolve what was built decades ago can’t always be replaced in exactly the same way today. Often, that also means higher costs to meet current standards, regulations, and quality expectations so the improvements last just as long as the originals.
• Governance Is Multi-Layered: The Board sets policy; management implements it; committees advise; homeowners provide input. With so many voices, decisions take time, but that process ensures fairness and accountability.
• Financial Oversight Is Continuous: Budgets, audits, reserve studies, and reconciliations occur annually. The goal is to keep figures current with market costs and future needs.
• Leadership Evolves, Standards Remain: People change, board members, staff, vendors, but the mission stays the same: protect property values, preserve amenities, and uphold community standards.
• Communication Is the Glue: In a community this size, information spreads quickly and not always accurately. Regular, factual updates keep everyone grounded in the same reality.  Homeowners are encouraged and welcome to attend the monthly Board meetings.

We’d Love to Hear from You!

Open communication is one of the strongest parts of our community. If you see something that needs attention, a maintenance issue, a landscape concern, or an area for improvement, please let us know. The most direct way to reach the right department is by emailing stoneb@ciramail.com. This inbox is monitored by our full onsite team: Management, Administration, Compliance, Modifications, Lifestyle, Landscape & Grounds, and Communications so your message is routed quickly to the right person. Your feedback helps us keep Stonebridge Ranch beautiful, safe, and well maintained. Whether it’s reporting a damaged light, noting a landscape issue, or sharing an idea for improvement, your partnership helps keep the community running smoothly and efficiently. See something? Say something, and we’ll take it from there. Together, we maintain the standard that makes Stonebridge Ranch truly exceptional.  

Thank you,