Under the professional management of RTI/Community Management Associates, Inc. (CMA), our homeowners have the support of both an onsite staff and a corporate Customer Care team. Each group provides help in different areas.
WHEN TO CONTACT CUSTOMER CARE
Corporate Customer Care office hours are 8:30 a.m. to 5 p.m., Monday through Friday. Contact Customer Care at (972) 943-2828 or customercare@cmamanagement.com if you have questions related to the following:
- Billing
- Refinancing
- Making payments via phone
- Resale certificates
- Resetting your account password
- Updating your email address or contact info
- Questions about your private online account or profile (such as adding an additional contact email address to your account)
